Customer Service

Call Us

Online Customer Services - 0800 054 2939
Gift Cards/E-Card Enquiries - 0808 1782 067
Consumer Care Centre - 0808 2810229
Head Office - 0370 034 6700

Email Us

We’re always here to answer your questions about Jo Malone products, services or online shopping. We look forward to hearing from you!


Online Customer Services - 0800 054 2939

For queries regarding www.jomalone.co.uk, Jo Malone London Mail Order and any online purchases.

Gift Cards/E-Card Enquiries - 0808 1782 067

For queries regarding Gift Cards and E-Cards.

Customer Care Centre - 0808 2810229

For queries regarding a store or product purchased in store.

Head Office - 0370 034 6700

For queries regarding PR or Marketing or any other Head Office departments.